This is part two of how to keep clients happy for the long term. 🔥
- Make sure you educate your client on what you’re doing for them. 👈 Many clients are in a different industry than you are, so they don’t know what all the back-end details and the nuances are going to be, but many times, that work takes a lot of time, so you need to educate them on what you are doing, and the time it takes
- Communicate 👈 If a client has questions, email, text, or call them back, but also be specific about what turnaround time they can expect and from what source.
- Make good on promises 👈
What are some additional ways you ensure your clients remain happy and stick around for the long term? 👈
Let me know on my LinkedIn page today!